Privacy Policy

At SearchMyPhone, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our platform. By accessing or using SearchMyPhone, you agree to the terms outlined in this Privacy Policy.

Scope of the Policy

This Privacy Policy applies to all vendors, customers, and visitors (collectively referred to as “users”) accessing the SearchMyPhone platform through our website, mobile app, or any other digital medium.

Information We Collect

To provide and improve our services, we may collect the following types of information:

Personal Information

For Vendors: Business name, address, contact details, business registration documents, product listings, and other related business information.

For Customers: Name, email address, phone number, location, and search preferences.

Non-Personal Information

Device information such as browser type, IP address, operating system, and usage data, including clicks, search history, and page visits.

Payment Information

For vendors subscribing to premium features, we may collect billing information, including credit/debit card details or other payment methods. Note that payment processing is handled by secure third-party providers, and we do not store sensitive financial information.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our platform. Cookies help us remember your preferences, improve functionality, and analyze user behavior.

How We Use Your Information

We use the information collected for the following purposes:

To Provide Services

Enable vendors to list their stores and products on the platform.

Allow customers to search for smartphones and compare prices across local stores.

Facilitate communication between vendors and customers.

To Improve User Experience

Personalize platform content and recommendations based on user preferences.

Conduct analytics and research to enhance the performance of our services.

For Marketing and Promotions

Send promotional offers, updates, and newsletters to users who opt-in to receive such communications.

Allow vendors to share their catalogues via social media platforms using our tools.

For Legal and Security Purposes

Ensure compliance with applicable laws and regulations.

Protect users and the platform from fraudulent, unauthorized, or harmful activities.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information in the following scenarios:

With Vendors and Customers

Customer inquiries, search preferences, and contact details may be shared with vendors for transaction purposes.

Vendors’ store details and product listings are shared with customers to facilitate shopping.

With Third-Party Service Providers

Payment processors, hosting providers, analytics tools, and marketing partners may access certain information to support our operations. These third parties are bound by confidentiality agreements.

For Legal Compliance

We may disclose information if required to comply with legal obligations, enforce our terms, or protect the rights, property, or safety of SearchMyPhone, our users, or others.

Data Storage and Retention

We store your data securely on servers located in India or other jurisdictions where we operate. We retain information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Your Rights and Choices

As a user, you have the following rights regarding your personal information:

Access and Update

You can access, update, or correct your personal information by logging into your account or contacting us directly.

Opt-Out

You can opt out of receiving promotional emails or messages by following the unsubscribe link or updating your preferences.

You can manage cookie preferences through your browser settings.

Delete or Deactivate Account

You may request the deletion of your account and personal data by contacting our support team. Note that some information may be retained for legal or security purposes.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, firewalls, and secure access protocols. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

SearchMyPhone is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party platforms, and we encourage users to review their policies before engaging with them.

Changes to This Privacy Policy

SearchMyPhone reserves the right to update or modify this Privacy Policy at any time. Significant changes will be communicated to users through email or platform notifications. Continued use of the platform constitutes acceptance of the updated policy.