At SearchMyPhone, our mission is to unite offline smartphone sellers and provide customers with the best value by connecting them with vendors in their area. To ensure a smooth experience for both vendors and customers, we offer a robust Help and Support system. This document outlines the assistance we provide, the methods to reach us, and our commitment to resolving issues in a timely and efficient manner.
We provide assistance for the following categories:
For Vendors: Help with account setup, subscription management, promotional tools, and resolving technical or operational issues.
For Customers: Assistance in navigating the platform, finding vendors, and reporting vendor-related concerns.
Our support team is available to address inquiries and provide guidance to ensure a seamless experience for all users.
